Scenarios in the Wild: Experiences with a Contextual Requirements Discovery Method

by Norbert Seyff, Florian Graf, Neil A. M. Maiden, Paul Grünbacher
Abstract:
[Context and motivation] A number of ethnographic approaches are available to gather requirements where they emerge, i.e. in the workplace of future system users. [Question/problem] Most of these approaches do not provide guidance and software tool support for on-site analysts. [Principal ideas/results] In this paper we present a tool-supported contextual method that combines key benefits of contextual inquiry and scenario-based techniques. It aims to improve guidance and support for on-site analysts performing a contextual requirements discovery. [Contribution] We applied this method in the Austrian Alps to discover stakeholder’s requirements for a ski tour navigation system. This paper reports on this inquiry and analyses its results. Moreover, we discuss lessons learned and conclusions.
Reference:
Norbert Seyff, Florian Graf, Neil A. M. Maiden, Paul Grünbacher, "Scenarios in the Wild: Experiences with a Contextual Requirements Discovery Method", Springer, vol. 5512, pp. 147-161, 2009.
Bibtex Entry:
@Conference{Seyff2009a,
  Title                    = {Scenarios in the Wild: Experiences with a Contextual Requirements Discovery Method},
  Author                   = {Norbert Seyff and Florian Graf and Neil A. M. Maiden and Paul Grünbacher},
  Booktitle                = {Proceedings 15th Int'l Working Conference Requirements Engineering: Foundation for Software Quality (REFSQ 2009), Amsterdam, The Netherlands, June 8-9},
  Year                     = {2009},
  Editor                   = {Martin Glinz and Patrick Heymans},
  Pages                    = {147-161},
  Publisher                = {Springer},
  Series                   = {Lecture Notes in Computer Science},
  Volume                   = {5512},

  Abstract                 = {[Context and motivation] A number of ethnographic approaches are available to gather requirements where they emerge, i.e. in the workplace of future system users. [Question/problem] Most of these approaches do not provide guidance and software tool support for on-site analysts. [Principal ideas/results] In this paper we present a tool-supported contextual method that combines key benefits of contextual inquiry and scenario-based techniques. It aims to improve guidance and support for on-site analysts performing a contextual requirements discovery. [Contribution] We applied this method in the Austrian Alps to discover stakeholder’s requirements for a ski tour navigation system. This paper reports on this inquiry and analyses its results. Moreover, we discuss lessons learned and conclusions.},
  Doi                      = {10.1007/978-3-642-02050-6_13},
  ISBN                     = {978-3-642-02049-0},
  Researchr                = {http://researchr.org/publication/SeyffGMG09},
  Tags                     = {discovery}
}
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