@Conference{Gruenbacher2001,
  author = {Paul Grünbacher and Robert O. Briggs},
  title = {Surfacing Tacit Knowledge in Requirements Negotiation: Experiences
	using Easy Win Win},
  booktitle = {Proceedings 34th Hawaii Int'l Conference on System Sciences, HICSS},
  year = {2001},
  abstract = {Defects in the requirements definition process often lead to costly
	project failures. One eminent problem is that it can be difficult
	to take deliberate advantage of important tacit knowledge of success-critical
	stakeholders. People know more that they can ever tell. Implicit
	stakeholder goals, hidden assumptions, unshared expectations often
	result in severe problems in the later stages of software development.
	We present a set of collaborative techniques that support a team
	of success-critical stakeholders in surfacing tacit knowledge during
	systems development projects. We discuss these techniques in the
	context of the EasyWinWin requirements negotiation methodology and
	illustrate our approach with examples from real-world negotiations.},
  doi = {10.1109/HICSS.2001.926243},
  researchr = {http://researchr.org/publication/GrunbacherB01}
}