Determining Stakeholder Needs in the Workplace: How Mobile Technologies Can Help

Maiden, Neil A. M.; Seyff, Norbert; GrÃ¼nbacher, Paul; Otojare, Omo; Mitteregger, Karl

doi:10.1109/MS.2007.40

Determining Stakeholder Needs in the Workplace: How Mobile Technologies Can Help

by Neil A. M. Maiden, Norbert Seyff, Paul GrÃ¼nbacher, Omo Otojare, Karl Mitteregger

Abstract:

Mobile technologies offer exciting new opportunities to improve important requirements processes. However, providing usable, useful mobile requirements engineering (RE) tools is challenging due to mobile devices' limitations and limited knowledge on successfully using mobile RE tools in the field. You can use the reported lessons learned as an initial guide to develop and use mobile RE tools successfully. We believe that mobile RE tools will complement rather than replace traditional approaches, and the combination of context-aware and conventional elicitation and negotiation approaches has the potential to improve the quality of requirements. Evaluation studies also revealed several issues, including biases arising from the limited information available on mobile devices; integrated training, process guidance, and tool support for analysts; and guidance for end users to discover and document their own requirements. Further work in the mobile RE field is needed to address these issues. Mobile RE tools help elicit stakeholder heeds in the workplace. The authors discuss lessons learned that practitioners can adopt and use in their work

Reference:

Neil A. M. Maiden, Norbert Seyff, Paul GrÃ¼nbacher, Omo Otojare, Karl Mitteregger, "Determining Stakeholder Needs in the Workplace: How Mobile Technologies Can Help", In IEEE Software, vol. 24, no. 2, pp. 46-52, 2007.

Bibtex Entry:

@Article{Maiden2007,
  Title                    = {Determining Stakeholder Needs in the Workplace: How Mobile Technologies Can Help},
  Author                   = {Neil A. M. Maiden and Norbert Seyff and Paul GrÃ¼nbacher and Omo Otojare and Karl Mitteregger},
  Journal                  = {IEEE Software},
  Year                     = {2007},
  Number                   = {2},
  Pages                    = {46-52},
  Volume                   = {24},

  Abstract                 = {Mobile technologies offer exciting new opportunities to improve important requirements processes. However, providing usable, useful mobile requirements engineering (RE) tools is challenging due to mobile devices' limitations and limited knowledge on successfully using mobile RE tools in the field. You can use the reported lessons learned as an initial guide to develop and use mobile RE tools successfully. We believe that mobile RE tools will complement rather than replace traditional approaches, and the combination of context-aware and conventional elicitation and negotiation approaches has the potential to improve the quality of requirements. Evaluation studies also revealed several issues, including biases arising from the limited information available on mobile devices; integrated training, process guidance, and tool support for analysts; and guidance for end users to discover and document their own requirements. Further work in the mobile RE field is needed to address these issues. Mobile RE tools help elicit stakeholder heeds in the workplace. The authors discuss lessons learned that practitioners can adopt and use in their work},
  Doi                      = {10.1109/MS.2007.40},
  Researchr                = {http://researchr.org/publication/MaidenSGOM07},
  Tags                     = {mobile}
}